INTRODUCTION
This Privacy Statement explains how VitaCare Living handles personal information that we may collect online through our website, emails, electronic surveys, social media channels and through our offline interactions with you. This Privacy Statement does not apply to third-party websites to which VitaCare Living may link.
This website is intended only for users who are 18 years of age and older. By using this website, you agree to the terms of the most recent version of this Privacy Statement. Except as written in any other disclaimers, policies, terms of use, or other notices on this website, this Privacy Statement is the complete agreement between you and VitaCare Living with respect to your use of this website. You may be subject to additional terms that may apply when you access specific services or materials on certain areas in this website, or when you follow a link from this website.
WHAT IS PERSONAL INFORMATION?
Personal information is information that we can use to specifically identify you, such as your:
- Name
- Address
- Unique personal identifier (e.g., device ID, online identifier)
- Internet Protocol (IP) address
- Email address
- Other similar identifiers
- Characteristics of protected classifications under state/federal law (e.g., age, race, sex, medical condition, etc.)
- Medical information
- Health insurance information
- Financial information, including credit card numbers
- Biometric information (e.g., imagery of the iris, retina, fingerprint, face, or other data that contain identifying information)
- Commercial information (e.g., purchase history)
- Internet or other electronic network activity information (e.g., browsing history, interaction with our website, etc.)
- Geolocation data
- Audio, electronic, visual, thermal, olfactory, or similar information (e.g., call recordings)
- Professional, employment-related, or other similar information
In some places on this website or otherwise you have the opportunity to provide us personal information about yourself, to elect to receive particular information, or to participate in an activity. For example, you may fill out a registration form, a survey, or an e-mail form and you may elect to receive educational material about our company, services or properties.
HOW DOES VITACARE LIVING KEEP AND USE PERSONAL INFORMATION?
We may keep and use personal information we collect from you to:
- provide services to consumers
- respond to your requests
- personalize your access to our website
- develop records, including records of your personal information
- contact you with information that might be of interest to you
- for analytical purposes and to research, develop and improve services and content
- enforce this Privacy Statement and other rules about your use of this website
- protect someone’s health, safety or welfare
- protect our rights or property
- comply with a law or regulation, court order or other legal process
- to conduct audits and perform troubleshooting activities of our websites, products, and services
- to detect and protect against security incidents and deceptive, malicious, or fraudulent activity
- to ensure our website, products, and services function as intended, including debugging and repairing.
DOES VITACARE LIVING EVER SHARE PERSONAL INFORMATION WITH THIRD PARTIES?
VitaCare Living will not share your personal information collected with an unrelated third-party without your permission, except as otherwise provided in this Privacy Statement.
In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf. In cases in which we share your personal information with a third-party vendor, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.
We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal).
We may disclose your personal information to third parties if we feel that the disclosure is necessary to:
- enforce this Privacy Statement and the other rules about your use of this website
- protect our rights or property
- protect someone’s health, safety or welfare
- fulfill obligations relating to a corporate sale, merger, dissolution, or acquisition
- comply with a law or regulation, court order or other legal process
Please note: In addition to the ways that we may keep, disclose, and use information described in this Privacy Statement, we also may keep, disclose, and use personal information in ways that we believe are consistent with FDA and other governmental guidance, directions, regulations, and laws, including HIPAA, where applicable.
COLLECTING ONLINE INFORMATION
If you visit our website to read or download information, we may collect certain non-personal information about you from your computer or mobile device. This information may include:
- The name of the domain from which you access the Internet
- The Internet Protocol address (IP Address) of the device you are using
- The type of browser and operating system you are using
- The date and time you access our website
- The internet address of the site from which you linked directly to our website
- Which pages you have visited on our website
- The search terms you use
- The links on which you click
We also collect data through Google Analytics to track the location and number of visitors to our website. Learn about how Google uses this information.
Cookies: We also may collect this information through cookies, pixels, web beacons, and similar technologies (“cookies”), that work through placing a small file (like a text file or graphic) in your browser files. Cookies are used to collect information for business purposes, such as enabling essential website functions and improving the user experience. You are free to decline our cookies if your browser permits, but some parts of our website may not work properly for you if you do so. VitaCare Living may use third-party tracking, advertising, and content providers to act on our behalf to track and analyze your usage of our sites and to enable certain essential website functions, such as navigation. These third parties may collect, and share with us, as we may request, website usage information about visits to our sites, measure and research the effectiveness of our advertisements, and track page usage and paths followed during visits through our sites. Also, these third-party providers may place our Internet banner advertisements on other sites that you visit, and track use of our Internet banner advertisements and other links from our marketing partners’ sites to our sites. Please refer to your browser Help instructions to learn more about managing cookies. And see below for an explanation how to opt out of our use of cookies.
CHOICES ABOUT COOKIES AND OPT-OUT OPTIONS
VitaCare Living provides all individuals the opportunity to opt out of having personal information used for certain purposes. To tell us how you would like VitaCare Living to use or not use your data, please contact us at info@vitacareliving.com/or 320-266-3028. VitaCare Living cannot allow individuals to opt out of our maintenance of data VitaCare Living is obliged to keep for administrative, legal or security purposes.
WHAT DOES VITACARE LIVING DO WITH NON-PERSONAL INFORMATION?
Non-personal information is information that cannot identify you or be tied to you. We are always looking for ways to better serve you and improve this website. We will use non-personal information from you to help us make this website more useful. We also will use non-personal information for other business purposes. For example, we may use non-personal information or aggregate non-personal information to:
- create reports for internal use to develop programs, products, services or content
- customize the information or services that are of interest to you
- provide aggregated information on how visitors use our site, such as traffic statistics and response rates
WHAT HAPPENS IF THE PRIVACY STATEMENT CHANGES?
We may update this Privacy Statement from time to time and those changes will be made directly on our website. These changes are effective immediately after they are posted on this page. We encourage you to review this page periodically for any changes.
WHAT ABOUT PRIVACY ON OTHER WEBSITES?
This website may contain links to other websites. Some of those websites may be operated by VitaCare Living, and some may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. This Privacy Statement does not apply to third-party websites, including any website that is not owned or operated by VitaCare Living. We are not responsible for the performance of websites operated by third parties or for your business dealings with them. Therefore, whenever you leave this website, we recommend that you review each website’s privacy practices and make your own conclusions regarding the adequacy of these practices.
DOES VITACARE LIVING EVER COMMUNICATE DIRECTLY WITH VISITORS TO THIS WEBSITE?
We may contact you periodically by e-mail, mail, telephone, or text if you agree to that contact. The purpose would be to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this website allow you to communicate with us using an online form. VitaCare Living’s response to you may include your personal information, including personal information about your health, your name, address, etc.
ARE THERE SPECIAL RULES ABOUT CHILDREN’S PRIVACY?
We care about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child’s name or e-mail address) from children under the age of 13 on our website. If you think that we have collected personal information from a child under the age of 13, please contact us.
WHAT ABOUT WEBSITE SECURITY?
Security is very important to us. We also understand that security is important to you. We have implemented security measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. While we have implemented security measures, please keep in mind that “perfect security” does not exist on the Internet or elsewhere and no transmission of information is guaranteed to be completely secure. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
HOW TO CONTACT VITACARE LIVING
If you have questions or comments about this Privacy Statement, please contact us at info@vitacareliving.com/or 320-266-3028.